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Cyclone Computers Newsletter

 
 
 

Volume 2

July 1999


 

Thanks for your support,

Don
 

Tech Tip:

Many problems with computers involve printing. One thing I see frequently is the print que not being cleared after an error condition. Print jobs wait in a line on their way to the printer. This is called the print que. If the print job at the front of the line is in an error condition, it will block the other jobs in line. Sometimes when a document won't print, the natural thing many people do is try it again. This will put all these re-tries on the que and none of them will be able to pass. To clear most printer errors you should clear the que, fix the printer problem, delete the Windows "temp" files, restart Windows if necessary, and then try the print job again. All these steps may not be needed each time, but all of them usually fix everything but driver or hardware problems. Here is the procedure for Win95 and Win98:

Now turn the printer back on and fix the printer problem. Add paper, install the correct ink cartridge, plug in cables, clear paper jams, etc.

You should now be able to restart the computer and print your document. If it still won't print, you may have a corrupt document that needs to be re-created. If that doesn't work, you may have to re-install the printer or you may have a hardware problem. This procedure is similar for Windows 3.11 users except that print manager is used to view the que.

Happy Computing ! -Lee
 

 From the front desk:

 

ON SALE!!!

MS Office 97 Professional - $100.00
Used Nylon Laptop Carrying Cases - $20.00 (Black)
Connectix Quick Cam (color,digital)(refurbished)- $79.95
Microtek X6 Flatbed Scanners - $144.95 (now with $30 manufacturer's mail-in rebate)
Genius Netmouse Pro (with scrolling) - $18.00
Classes for Windows 98 are in session. We are offering three skill levels to learn. They are: Active Desktop, Intermediate, & Advanced. Each class level takes about 2 1/2 hours to complete, with testing. This allows you to go at your own speed. If you would like to attend a class please call and schedule an appointment with me. (Cathy). The cost for all levels of classes will be $15.00 each. If you purchase a new computer, you will receive the Active Desktop class for free.
Classes for QuickBooks Pro 6.0 are also in session. There are three levels to QuickBooks too. They are: Beginning, Intermediate, & Advanced. These three take from 2 hours to 2 1/2 hours to complete. We are allowing 2 1/2 hour slots for you to learn at your own speed also. Classes are individually attended and you will need to schedule a time slot for a booth. The cost for all levels of these classes will be $15.00 each.
You can call for appointments at 712-852-2245, or email us at cyclone@ncn.net. We can confirm your time slot by return email if you would like. Or you can stop by and schedule a time. Our hours are from 11:00am to 5:30pm Monday through Friday. We will only be scheduling start times for classes until 3:30 p.m.
See you soon,
                                • Cathy
  • Thank You from Don, Cathy, and Lee at
  • Cyclone Computers
  • 1013 Broadway
  • Emmetsburg IA 50536
  • (712) 852-2245
  • email: cyclone@ncn.net
  • Call Cathy at 852-2245 to schedule a time for training in Windows 98, the Internet, or Quickbooks.

    Beginning this week

    We can get refurbished or used laptops. If you need to be mobile at a lower cost, this may be for you. We have used laptop carrying cases too at a low price. Cyclone Computers is a dealer of high quality Jetta laptops. See them at www.jetta.com and stop in for a price quote.

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